BUSINESS ENVIRONMENT
DEFINITION:-
The definition of business environment means
all of the internal and external factors that affect how the company functions
including employees, customers, management, supply and demand and business
regulations.
MEANING :-
The
term ‘business environment’ connotes external forces, factors and institutions
that are beyond the control of the business and they affect the functioning of
a business enterprise. These include customers, competitors, suppliers,
government, and the social, political, legal and technological factors etc.
- It consists of all those factors that have bearing on the business…..
- A set of conditions – Social, Legal, Economical, Political or Institutional that are uncontrollable in nature and affects the functioning of organization.
IMPORTANCE
OF BUSINESS
(a)
Determining Opportunities and Threats:
The interaction between the business and its environment would identify
opportunities for and threats to the business. It helps the business
enterprises for meeting the challenges successfully.
(b) Giving Direction for
Growth: The interaction with the environment leads to opening up new
frontiers of growth for the business firms. It enables the business to identify
the areas for growth and expansion of their activities.
(c)
Continuous Learning: Environmental analysis makes the
task of managers easier in dealing with business challenges. The managers are
motivated to continuously update their knowledge, understanding and skills to meet
the predicted changes in realm of business.
(d) Image Building: Environmental understanding helps the business
organisations in improving their image by showing their sensitivity to the
environment within which they are working. For example, in view of the shortage
of power, many companies have set up Captive Power Plants (CPP) in their
factories to meet their own requirement of power.
(e) Meeting Competition: It helps the firms to analyse the competitors’
strategies and formulate their own strategies accordingly.
(f) Identifying Firm’s Strength and
Weakness: Business
environment helps to identify the individual strengths and weaknesses in view
of the technological and global developments.
FACTORS
INTERNAL ENVIRONMENT
The internal environment is the environment
that has a direct impact on the business. Here there are some internal factors
which are generally controllable because the company has control over these
factors. It can alter or modify such factors as its personnel, physical
facilities, and organization and functional means, like marketing, to suit the
environment.
· (A) VALUE SYSTEM The value system
of the founders and those at the helm of affairs has important bearing on the
choice of business, the mission and the objectives of the organization,
business policies and practices.
· (B) MISSION,VISION AND OBJECTIVES Vision
means the ability to think about the future with imagination and wisdom. Vision
is an important factor in achieving the objectives of the organization. The
mission is the medium through which the objectives are achieved.
·
(C)
Management structure and nature The
structure of the organization also influences the business decisions. The
organizational structure like the composition of board of directors ,
influences the decisions of business as they are internal factors . The
structure and style of the organization may delay a decision making or some
other helps in making quick decisions.
EXTERNAL ENVIRONMENT
It refers to the environment that
has an indirect influence on the business. The factors are uncontrollable by the business. There are two
types of external environment:
Micro Environment The micro environment is also known
as the task environment and operating environment because the micro environmental
forces have a direct bearing on the operations of the firm. a)Suppliers An
important force in the micro environment of a company is the suppliers, i.e.,
those who supply the inputs like raw materials and components to the company.
·
Customer The major task of a business is to create and sustain
customers. A business exists only because of its customers. Marketing
Intermediaries The marketing intermediaries include middlemen such as agents
and merchants that help the company find customers or close sales with them. financers The financers are also important
factors of internal environment.
·
Public Public can be said
as any group that has an actual or potential interest in or on an
organization’s ability to achieve its interest. Public include media and
citizens.
Macro
Environment Macro environment is also known as General
environment and remote environment. Macro factors are generally more uncontrollable
than micro environment factors. When the macro factors become uncontrollable ,
the success of company depends upon its adaptability to the environment.
·
Economic
Environment Economic environment refers
to the aggregate of the nature of economic system of the country, business
cycles, the socio-economic infrastructure etc. Social Environment The
social dimension or environment of a nation determines the value system of the society which, in turn affects the functioning
of the business. Sociological factors such as costs structure, customs and
conventions, mobility of labor etc. have far-reaching impact on the business.
· Political
Environment
The political environment of a
country is influenced by the political organizations such as philosophy of political parties,
ideology of government or party in power, nature and extent of bureaucracy
influence of primary groups etc. Legal Environment Legal environment includes
flexibility and adaptability of law and other legal rules governing the
business. It may include the exact rulings and decision of the courts.
· Technical
Environment
The business in a country is greatly influenced by the technological development.
The technology adopted by the industries determines the type and quality of
goods and services to be produced and the type and quality of plant and
equipment to be used.
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